2650 Privacy Policy — User Data Protection
2650 takes every user's privacy seriously. This policy clearly explains what data we collect, how it is used, how it is stored securely, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026. By continuing to use the 2650 platform, you agree to this policy.
Information We Collect
When you register or use the 2650 platform, we collect several categories of information to ensure the service functions properly and securely. The following types of data are collected:
Account Information
- Your full name, email address, and phone number as provided during registration.
- Date of birth for age verification purposes (minimum age requirement: 18 years).
- Username and password stored in encrypted form.
Payment Information
- Records of deposit and withdrawal transactions in Malaysian Ringgit (RM / MYR).
- Payment methods used (e.g. FPX, e-wallets) — we do not store full credit card details.
Device & Usage Information
- Your IP address, browser type, operating system, and device screen resolution.
- Pages visited, session duration, clicks, and in-platform browsing activity.
- General geolocation data for compliance and fraud detection purposes.
We only collect data necessary to provide a safe and responsible service. No additional data is collected without a clear purpose.
How Your Information Is Used
Your information is used to manage your account, process transactions in RM, verify your identity, and ensure secure access to the 2650 platform on every session.
Data is used to detect fraudulent activity, prevent unauthorised access, comply with Malaysian legal requirements, and protect the interests of both users and the platform.
We use your email address or phone number to send important account notices, terms updates, customer support responses, and relevant service-related information.
Usage data is analysed in aggregate and anonymised form to understand how users interact with the platform, enabling us to make continuous improvements to the 2650 user experience.
Cookies & Tracking Technologies
The 2650 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Here is how we use cookies:
- Essential Cookies: Required for core platform operations such as login session verification and security. These cookies cannot be disabled.
- Preference Cookies: Saves user preferences such as language and display settings for a more seamless experience.
- Analytics Cookies: Collects anonymised usage data to help us understand usage patterns and improve the platform.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect platform functionality.
Data Storage, Security & Third Parties
Security & Retention Period
2650 protects your data using SSL encryption for all communications between your device and our servers. Passwords are stored in hashed form and cannot be read by anyone, including our staff.
Active account data is retained for as long as your account remains active. Following account closure, transaction data is kept for the minimum period required by Malaysian law for audit and compliance purposes. Data that is no longer needed will be securely deleted.
Sharing with Third Parties
2650 does not sell, rent, or share your personal information with third parties for marketing purposes. Data may only be shared under the following limited circumstances:
- Approved payment providers for processing transactions in RM — only information necessary for the transaction is shared.
- Malaysian government authorities or regulatory bodies where required by law or court order.
- Technical service providers bound by strict confidentiality agreements to support platform operations.
User Rights & How to Contact Us
As a 2650 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: If any of your information is inaccurate or outdated, you may request that we update it.
- Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
- Right to Object: You may object to the processing of your data for specific purposes, including marketing communications.
To exercise any of these rights, or if you have any questions about our Privacy Policy, please contact our data protection team by email at [email protected]. All requests will be processed within 14 business days.
2650 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified via the platform when significant changes occur. You are encouraged to review this page periodically.
For privacy inquiries, data access requests, or complaints related to personal data protection:
Response within 14 working days. We are committed to protecting the privacy of every 2650 user.
Your Privacy Is Our Priority
If you have questions about how we handle your data, the FAQ we have the answers. For more specific matters, contact us directly after logging in to your 2650 account.